Safety in the university workplace

Good preparation gives confidence

For employees with customer contact at colleges and universities

Verbal attacks and violent assaults are unfortunately no longer isolated incidents in the higher education context. The shooting rampage at Heidelberg University and threatening emails sent to universities have highlighted criminal phenomena that can compromise safety at universities. We want to address these issues in order to promote awareness of preventive measures and ensure that we are prepared for such dangerous situations.

Qualification: Certificate of participation
ECTS: none
Programme duration: 1 day
Programme location: Freiburg, External
Programme date: to be announced
Registration deadline: to be announced
Tuition fees: €345.00
Teaching language: German
Delivery type: In-person

Safety in the university workplace This training course provides a comprehensive understanding of violence and rampage phenomena in a university context and raises awareness about preventive security measures.
Dealing with threats and de-escalation Participants learn to recognise verbal attacks, communicate professionally, reduce stress, and confidently resolve conflicts using de-escalation techniques.
Legal and practical certainty The seminar provides clear criminal law classifications, provides legal information, and offers specific recommendations on how to behave in the event of an incident.
Practical training by experienced specialists Thanks to the lecturers' many years of experience in police work, conflict counseling and security research, participants receive immediately applicable tips on personal safety and workplace design.

Details of the programme

Learning objectives and content

We address the following individual aspects:

Phenomenology of violence in the workplace/rampage
Criminal classification
Risk-oriented workplace design
Recommended behavior in the event of an incident
Basis for the use of force (everyone's rights)
Communication, stress, de-escalation
Conducting conversations and dealing with verbal attacks and threats
Tips for personal safety

Target group and prerequisites

Employees with customer contact at colleges and universities. For both teaching staff and employees in the faculties and central administrative departments.

Prerequisites

Admission to a contact study programme generally requires a university degree or vocational training in a relevant profession, as well as at least one year of professional experience.

A maximum of 15 places are available.

Format

One-day seminar from 9.00am - 4.00pm

Qualification

Participants will receive a certificate of attendance from Furtwangen University.

Lecturers

Internal link opens in the same window:Prof Dr. Ludger Stienen
Deputy Dean of Studies
Security & Safety Engineering Bachelor (BSc) (SSB)
Risk, Reliability and Safety Engineering (MSc) (RIW)

Ernst-Heinrich Lederle
was a police officer for over 40 years and worked for many years as a conflict advisor at the Freiburg Police Headquarters.

Registration

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