Interactive provision of know-how through the establishment of smart services and digital business models for the trainees, employees and management of SMEs

Smart Services and digital business models will be important themes in the German economy in the future. Large organizations are already intensively considering digital transformation and the development of data-based smart services. Small and medium-sized enterprises (SMEs) are interested too and are looking for information and practical approaches to adapt their service portfolio, or to be able to better evaluate the opportunities and risks of such a step. However, they need some support to do so.

The goal of the project is therefore to provide SMEs with know-how in setting up Smart Services and digital business models. A series of model low-threshold, modular transfer formats which build upon each other, will be set up and tested. These initiatives are aimed at SMEs in various sectors and regions of Baden-­Württemberg.

  • Project duration -
  • Research theme Production Engineering
Project partners

Institut für Arbeitswissenschaft und Technologiemanagement, University of Stuttgart
Furtwangen University
AFSMI GC e.V., München
Stuttgart region Chamber of Commerce, Stuttgart
Schwarzwald-Baar-Heuberg Chamber of Commerce, Villingen-Schwenningen
Reiner Kartengeräte GmbH & Co.KG, Furtwangen



The project is funded by the Ministry of  the Economy, Labour and Housing (WM) Baden-Württemberg within the framework of the "Funding of open-sector and open-theme ideas for innovative technology and knowledge transfer projects in the field of digitalization" funding stream.

Smart Services for Self-Starters (I20418-1)
Smart Services for Self-Starters (I20418-2)
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