Business Administration and Engineering - Service Management

Bachelor of Science

The trend towards a service society

Use augmented reality to choose furniture? It's already reality. The Internet of Things is developing rapidly, becoming part of our everyday life. Your car will remind you to get your car serviced– and will probably give you an appointment right away, too.  The developers and managers of the service offers of the future must be able to provide more than just technical solutions because customers enjoy the ease and convenience of these options.

The study programme combines business studies with engineering to provide customer-oriented solutions. You will learn how to develop, implement and market innovative services, e.g. analyses and consulting for high-tech products, remote service, training courses with modern media and web-based solutions. In industrial and technology-oriented fields, service is a growth area that is already more profitable than the sales of  the products themselves.

10 good reasons to study Service Management

  • Excellent career opportunities due to trend towards innovative solutions
  • Workplace-oriented training in ultra-modern labs
  • University with outstanding reputation and top rankings
  • Modern teaching methods, small groups and individual support
  • Projects carried out in close cooperation with industry
  • Comprehensive business studies, engineering and methodology skills taught
  • Curriculum meets demands of industry
  • Most important industrial sectors covered
  • All courses taken together at foundation level - major selected in advanced level studies
  • International outlook with optional semester abroad and language skills
  • ECTS 210 ECTS
  • Programme duration 7 Semesters
  • Location Furtwangen
  • Faculty Business Administration and Engineering
  • Programme begins Winter semester (October), Summer semester (March)
  • Application deadline 15 July (winter semester), 15 January (summer semester)
  • Entry requirements University entrance qualification, pre-study internship
  • Teaching Language German
  • Accreditation Yes (ACQUIN)