Current information from HFU about the Corona virus:

IT-Infrastructure Services

IT-Infrastructure Services provide a wide range of technical and organisational IT services:

  • Provision of a secure and efficient communications infrastructure
  • Maintenance of modern central servers
  • Comprehensive IT support
  • Provision of up-to-date information on IT issues

Faculty services

Professors and other university staff  are entitled to use all available IT services and can contact IT-Infrastructure Services staff for advice and support at any time.
The following services are available to faculties:

  • Computer labs with selected software to aid in classroom activities
  • Secure email and web services
  • Backup services
  • Configuration support for the installation and use of individual IT services

Student services

Upon enrolment, all students are authorised to access systems and services including the following:

  • Log-in access to all computers in the computer lab
  • Internet access
  • Personal webpage and user space (disk space)
  • Personal email address (usually, especially for correspondence with all university facilities
  • The use of licensed software
  • Access to WLAN access points on campus

IT-Infrastructure Services is also happy to help with practical training and thesis research.

Help and support

Support for all our services is available from the Service desk or on extension -9585.

Contact details