IT Infrastructure Services

IT Infrastructure Services provide a wide range of technical and organisational IT services:

  • Provision of a secure and efficient communications infrastructure
  • Maintenance of modern central servers
  • Comprehensive IT support
  • Provision of up-to-date information on IT issues

Faculty services

Professors and other university staff  are entitled to use all available IT services and can contact IT Infrastructure Services staff for advice and support at any time.
The following services are available to faculties:

  • Computer labs with selected software to aid in classroom activities
  • Secure email and web services
  • Backup services
  • Configuration support for the installation and use of individual IT services

Student services

Upon enrolment, all students are authorised to access systems and services including the following:

  • Log-in access to all computers in the computer lab
  • Internet access
  • Personal webpage and user space (disk space)
  • Personal email address (usually, especially for correspondence with all university facilities
  • The use of licensed software
  • Access to WLAN access points on campus

IT Infrastructure Services is also happy to help with practical training and thesis research.

Help and support

Support for all our services is available from the Service desk or on extension -9585.

Contact details